What information should the authority line contain in correspondence?

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The authority line in correspondence is critical for identifying who is behind the communication and ensuring that the recipient knows whom to contact for follow-up or clarification. It should contain the contact person and their contact information. This allows the recipient to easily reach out to the appropriate person if they have questions or need further information regarding the correspondence.

Having a designated contact person specified in the authority line adds clarity and directs inquiries efficiently. It facilitates communication, allowing for timely responses and the effective handling of the matters discussed in the correspondence. The inclusion of contact information, such as a phone number or email address, ensures that recipients can reach out directly without needing to search for additional information.

While the other options might include valuable details, they do not focus on the primary purpose of the authority line, which is to establish a clear point of contact for the correspondence. For example, agency or case details may be relevant but are secondary to ensuring that recipients can quickly identify who they should communicate with further.

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